At JIA Tech Store, we are committed to providing high-quality digital products and IT services. If you are not completely satisfied with your purchase, we offer a refund policy to ensure a smooth and transparent process. Here’s what you need to know:

1. Eligibility for Refunds:

• Digital Products: Refunds for digital products are available within 14 days of purchase, provided that the product has not been downloaded or accessed. If the product is defective or not as described, you are eligible for a refund within this period.
• IT Services: Refund requests for IT services must be made within 14 days of the service agreement start date. Refunds will be considered if the service has not been delivered or if there has been a significant issue with the quality of the service.

2. How to Request a Refund: To request a refund, please contact our customer support team at support@jiatechstore.com with your order number and a detailed description of the issue. Our team will review your request and provide instructions on the next steps.

3. Processing Time: Refunds are processed within 7-10 business days after we have received your request. The amount will be credited to the original payment method.

4. Non-Refundable Items: Please note that certain items and services, such as customized products or services that have been completed, may not be eligible for refunds. We will notify you if your request falls into this category.

5. Contact Us: If you have any questions about our refund policy or need assistance, please contact us at support@jiatechstore.com. Our team is here to help you and ensure your satisfaction with our products and services.

We value your business and strive to offer products and services that meet your expectations. Thank you for choosing JIA Tech Store.